Return Policy

Customer Care Hours
Mon - Friday 12pm to 6pm est
sweetjsheels@gmail.com 
As of 1/1/2014
**No Refunds**
We offer EXCHANGES ONLY in perfect non worn condition of the same item or store credit, my sizes are LIMITED. ANY WORN OR DAMAGED ITEMS WILL NOT BE ACCEPTED
  • You may exchange merchandise within 48hrs from the date your item is marked delivered. These are shoes so it is best to try on immediately 
  • The shipping and handling fees are non-refundable.
  • Since many of our items are limited in sizes, we may sell out an item and will notify you if that happens via email

Please read every description carefully suggested sizes are normally in the description if not and you are still unsure, please email me. I have a method for you to measure your foot for proper sizing and calves(thigh high boots) .